Dress Lane aims to provide reliable and timely delivery to ensure a smooth shopping experience for all customers. This Shipping Policy explains our delivery charges, timelines, and related information so you know exactly what to expect when placing an order with us.
Shipping Charges
We offer a flat shipping rate of PKR 200 on all orders. However, if your total order value exceeds PKR 3000, you are eligible for free shipping. This policy is designed to provide fair and affordable delivery costs while encouraging value purchases.
Delivery Timeframe
Orders placed with Dress Lane are usually delivered within 5 to 7 working days. Delivery time may vary slightly depending on your location, courier service operations, or unforeseen circumstances such as weather conditions or public holidays, but we always strive to deliver within the promised timeframe.
Order Processing
Once your order is confirmed, it is processed and prepared for shipment. After dispatch, delivery is handled by our courier partners, and the estimated delivery time begins from the date of shipment rather than the order placement date.
Delivery Areas
Dress Lane currently delivers across Pakistan. Delivery timelines may differ for remote or less accessible areas, but our team works closely with courier services to ensure your order reaches you as quickly as possible.
Delays and Issues
While we make every effort to deliver orders on time, occasional delays may occur due to factors beyond our control. In such cases, we appreciate your patience and understanding. Customers are encouraged to contact us if their order has not arrived within the expected delivery period.
Contact Us
If you have any questions or concerns regarding our Shipping Policy or the status of your order, you can contact Dress Lane anytime. You may email us at dresslane.pk@gmail.com or call us at +92 323 6474138, and our support team will be happy to assist you.